Site Updates

Feb 26 IMPORTANT NOTICE:

Orders place after 6pm Wednesday 28th February will not be shipped out until Tuesday 5th March



Feb 22
Fresh AATP in stock again
November 2
Fesh harvest of Acacia Acuminta in stock. Checkout the whats in stock page here

October 30th
We are waiting on a new harvest to dry. Some products are on backorder and will not be shipped until the weekend. You can see if the product is on back oder above the add to cart button on the product page.

October 18th
New fresh harvest now available, get it whilst it lasts


September 29th
New fresh harvest now available, get it whilst it lasts

June 1
Fesh harvest of Acacia Acuminta in stock. checkout the whats in stock page here

March 11

ACACIA CONFUSA IS BACK!

More Acacia Obtusifolia and Acuminata coming in the next couple of weeks

Merry Christmas everyone!!
We wish everyone a Merry Christmas and Happy new year. We will still be taking orders over the holiday, however they will not be processed until the 30th. Thanks everyone for your support in 2022 and we wish everyone a happy and healthy 2023!

 

SHIPPING CHANGES:
Until further notice all orders will be processed and shipped Monday, Wednesday and Friday.

Update – October 10
Fresh phyllodes have arrived and in stock now 🙂

Update – September  29:
Phyllodes have sold out, more coming next week. Fresh AA has arrived, checkout what  is available here

Update – September  12:
Narrow variety phyllodes and root  bark coming later this week see what stock is available here

Update Jan 20:

We had a run of bad luck and were not able to get order the orders for the last batch from Christmas. Everyone has been refunded or messaged, if you have not please contact us. Put your email down in https://rootbark.com.au/instock/  if you want to get an email for when we are back online


Update 28th October:

We have became aware of a situation where a few select orders may have received the wrong item. If you believe this happened with you please send is a photo of what you got so we can verify and reship the correct item. Email us info+wrongitem@rootbark.com.au and we will fix it up ASAP

Update 22nd September
Acacia Acuminata Narrow Phyllodes are back in stock!

Update September 12th
Fresh Acacia in stock here

Update September 7th
SHIPPING CHANGES:
Until further notice all orders will be processed and shipped Monday, Wednesday and Friday.


If you have had issues making an order in the last few days please try again. If you still have a problem please let us know here https://rootbark.com.au/contact-us/

Update 28th October:
We have became aware of a situation where a few select orders may have received the wrong item. If you believe this happened with you please send is a photo of what you got so we can verify and reship the correct item. Email us info+wrongitem@rootbark.com.au and we will fix it up ASAP

Update 22nd September
Acacia Acuminata Narrow Phyllodes are back in stock!

Update September 7th


If you have had issues making an order in the last few days please try again. If you still have a problem please let us know here https://rootbark.com.au/contact-us/

Update June 16th

We have root bark back in stock here

EVERYONE PLEASE READ
There are delays with Australia Post, please be mindful of this before ordering. Checkout the Australia post website for more info

We have made a new page called “What’s in stock
You can signup to get an email to let you know when we are back with fresh supply.


Update April 15th

We have Acacia Acuminata Narror Phyllodes in stock here

SHIPPING (and emails) NOTE:
Until further notice all orders will be processed and shipped Monday morning with last orders 3pm Sundays. 

We will also not be checking emails daily like before. Please be paitent and we will reply back when we do the postage.

 

Update November 27th

We have Acacia Acuminata Narror Phyllodes in stock here

Update November 1st

We have some Acacia Acuminata in stock here

Update October 21st

We are out of stock yet again. Fingers crossed more arrives and we will be back up this weekend.

Update October 2nd
We are back in stock – Limited 1kg and 500g AARB available.

 

 

Update September 30

We will be have ACRB back in stock over the weekend, please check back then to make a purchase. AARB will be back in stock later next week

Update September 23rd

We have recieved fresh stock and have processed the back orders from when we ran out before.

We have very limited stock.

Those who previously signed up to get notified when we are back in stock will get an email in the next couple of days with instructions on how they can purchase.

We want to make the process as fair (as we can) for everyone as well as trying to make sure as many people get some as possible. Because of this there will be limits (TBC) on how much someone can purchase, eg 1kg will not be available.

We will firstly open up sales to people who signed up and give them a couple of days to make a purcahse before opening it up to everyone else.

Thanks for your patience and understanding,
RBA

PS. No ones points will expire until we get a consistant supply again

Update September 8th
STILL waiting on stock…. It is in the country and shouldn’t be too much longer.

Unfortunately Australia’s attempts to eradicate Covid and essentially cut itself off from the world has brought everything to a standstill.

Update August 19th

2020, what a roller coaster! We are totally out of stock again.

We have fresh stock on its way, quite literally on its way, in the  transport system. However with planes severely limited its just not moving. Signup below to be the first to know when we are back in stock.

Update August 16th:

If you received an email about EXPIRING POINTS we will automatically extend them my 60 days as we are out of stock.

Fresh stock should arrive this week, we will process existing orders first then notify people who signed up on the form below.

Update July 21st

We are back in stock of 100g, 250g and 500g ARCB – limited 1kg bags available

Update July 20th:
Acacia Acuminata is available here

Update July 16th

We’re running low on stock right now, 1kg and 500g are not available – fresh stock arriving next week.

Update July 14th: (WA Customers)

We have noticed an increase delivery time to WA for regular postage services, up to 2 weeks in some cases.

Planes from Sydney are limited and in some instances take at least week to leave Sydney for Perth.

We now suggest selecting Express post if you want your order to arrive faster to WA. If you are happy to wait, save some money and stick with regular post. Just be aware it may take a couple of weeks to arrive.

Update June 17th:

We are back in stock again, including samples.

Update June 11th:
We are out of stock again 🙁

Update 2nd June:

We are back in stock!! 🥳
As per the May 10th update we are still not going to run the 1kg lots until we get logistics sorted properly, things are starting to improve so this is looking like it will be soon.

Update 28th May 2020:

Unfortunately we are out of stock again, more is on the way.

Update 24th May 2020:

New website launch

Update May 18th:
We are back in stock:)

Update May 10th:
We are out of stock again! We have been getting a steady flow with only a few days here and there when it was unavailable. However a few people have decided to “stock up” and buy up a lot of stock, way more then necessary really.  You can add ARCB to the list of shortages due to panic buying, alongside toilet paper and hand sanitiser. Check back for when we get more stock. Sorry for the inconvenience.


Update May 8th:
We have decided to take the 1kg lots totally out of stock until we get our supply sorted  to something that resembles pre-Covid times. It’s not ideal however we cannot do too much. If you read the about page our ARCB is sourced from USA which has it’s own set of challenges going on and it is affecting us down the line.

Update May 7th:
Happy to announce we are back in stock:)

Update May 3rd:

Unfortunately we are out of stock yet again:( More will arriving this week. Thanks for your patience as we try and work through the logistic issues created by Covid

Update April 28th:

Stock arrived earlier than expected – Back in stock today:)

Update April 26th:

We have SOLD OUT – Will be back with fresh product by 30th April

Update April 24th:

We were experimenting with a new plugin and it went out and spammed a heap of people with a coupon expiring in 1969!. Really sorry about that – It was not meant to get sent out (obviously)

Update April 22nd:

We are now back in stock, please note we have to bag it up so items ordered on the 22nd will not be shipped until the 23rd. Please make sure you read the postage update from below, it effects everyone, including us (we had to shut down for a week because of Covid)

Stock Update April 15th:
We have ran out of stock however more is on the way, please keep checking back, We will put a notice on the top of the site when it is back in stock

Postage Update April 13th EVERYONE READ PLEASE
Please Checkout Https://Auspost.Com.Au/About-Us/News-Media/Important-Updates/Coronavirus For How Your Delivery May Be Impacted. Unfortunately We Can Not Do Too Much About This And The Entire Country Is Affected. Please,Please, Please Keep This In Mind When Ordering. Your Delivery May Be Delayed, Including Your Tracking Number Showing In The System.

Postage update March 26th:
Depending on where you live we have noticed some deliveries being delayed by a day or two. Australia post is doing the best they can given the circumstances so please be mindful of this

Stock update March 24th:
Just a quick update to let you know that we foresee supply chain issues occurring due to the recent pandemic effecting our brothers and sisters in The States.

Temporarily the sale of 1KG  bags has now been limited to one per order to maintain stock levels and give everyone a chance to buy some.

Currency exchange rates have been factored into the sale prices already and we normally absorb any fluctuations. As you may be aware the USD/AUD currency situation is to say bluntly, F#cked right now. Hopefully this improves in the near future and we can maintain the same prices.

We will work closely with our farmers and give another update when more information becomes available.

All the best
RBA

Free shipping

On all orders above $500

Delivery Guarantee

If it doesnt arrive, we will reship or refund

Loyalty Program

Earn points on your purchases and save

100% Secure Checkout

MasterCard / Visa / BTC