RBA - SITE UPDATES
Update October 11th
Acacia acuminata is in stock here
Update October 8thth
Totally out of stock for the AACRB. Acacia Acuminata will be up over the weekend.
Update October 8thth
Totally out of stock for the AACRB. Acacia Acuminata will be up over the weekend
Update October 2nd
We are back in stock – Limited 1kg and 500g AARB available.
Update September 30
We will be have ACRB back in stock over the weekend (03/10/20), please check back then to make a purchase. AARB will be back in stock later next week.
We also now offically accept Bitcoin payments.
Update Friday 25th #2
Man, did we learn some lessons tonight!
If hundreds of emails a minute starts getting sent, it looks like spam and emails will stop sending. Another big takeaway from tonight is that the site does not handle well with so many people trying to order simultaneously. Plus the coupon idea was an epic fail, we realised about 30 seconds into it all however a lot of people still had issues as the page needed to be refreshed on their device:(
Really BIG apologies for those who had issues or were unable to order, it all went really quick!
We will go through everything over the weekend and fix everything up.
Some peoples orders went through twice because of some server issues. We will go through and refund these double orders. This means there will be a few items of stock left over. If you emailed us with site issues between 6pm and ~6.10pm we might be able to help you out with a manual order, we will contact you about this.
Thanks for your understanding and patience
Update Friday 25th #1
We sold out in 10 min!
There were some issues with the site with the coupon and email system. We will go through and confirm the orders all again, please bear with us. If you placed an order you will be contacted over the weekend. if you got an internal server error and ended up ordering twice we will refund the extra order.
Please bear with us we will be sorting everything out ASAP!
Update September 23rd
We have recieved fresh stock and have processed the back orders from when we ran out before.
We have very limited stock.
Those who previously signed up to get notified when we are back in stock will get an email in the next couple of days with instructions on how they can purchase.
We want to make the process as fair (as we can) for everyone as well as trying to make sure as many people get some as possible. Because of this there will be limits (TBC) on how much someone can purchase, eg 1kg will not be available.
We will firstly open up sales to people who signed up and give them a couple of days to make a purcahse before opening it up to everyone else.
Thanks for your patience and understanding,
PS. No ones points will expire until we get a consistant supply again
Update September 8th
STILL waiting on stock…. It is in the country and shouldn’t be too much longer.
Unfortunately Australia’s attempts to eradicate Covid and essentially cut itself off from the world has brought everything to a standstill.
Update August 19th
2020, what a roller coaster! We are totally out of stock again.
We have fresh stock on its way, quite literally on its way, in the transport system. However with planes severely limited its just not moving.
Signup below to be the first to know when we are back in stock.
Update August 16th:
If you received an email about EXPIRING POINTS we will automatically extend them my 60 days as we are out of stock.
Fresh stock should arrive this week, we will process existing orders first then notify people who signed up
on the form below.
Update July 21st
We are back in stock of 100g, 250g and 500g ARCB – limited 1kg bags available
Update July 20th:
Acacia Acuminata is available here
Update July 16th
We’re running low on stock right now, 1kg and 500g are not available – fresh stock arriving next week.
Update July 14th: (WA Customers)
We have noticed an increase delivery time to WA for regular postage services, up to 2 weeks in some cases.
Planes from Sydney are limited and in some instances take at least week to leave Sydney for Perth.
We now suggest selecting Express post if you want your order to arrive faster to WA. If you are happy to wait, save some money and stick with regular post. Just be aware it may take a couple of weeks to arrive.
Update June 17th:
We are back in stock again, including samples.
Update June 11th:
We are out of stock again 🙁
EVERYONE PLEASE READ
There are delays with Australia Post, please be mindful of this before ordering. Checkout the Australia post website for more info before ordering.
Acacia Confusa Root Bark
Why Root Bark Australia
We believe in easy access to things that are good for our mind, body and spirit. With a clever offering, superb support and a secure checkout you’re in good hands.
All our orders are shipped from within Australia ensuring your packages arrive on time and hassle free
Our customer support is second to none – users rave about how we don’t rest until every issue is solved to their satisfaction.
With 128-bit SSL security with advanced encryption you are guaranteed that your purchases are safe.
Real talk from our real customers
Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.
I love it when my dye works the way it should, I am very satisfied with the feel and colour, the physical aspects are also great! Super fast shipping, awesome !! Love and light to you all
Friendly and helpful customer service, fast shipping and secure packaging.Highly recommend. Thank you!