⚠ Shipping times have changed. See site updates for info.
Most of your questions would of already been answered before. Please checkout that page first.
We are trying to get as much stock as possible however Covid is making it hard. Please check back on the main page or the site updates page for updates about stock levels. When we know and have the answers for you we put the information there.
If you want to get an email when we are back in stock you can signup on this page > https://rootbark.com.au/instock
99% of the time it just needs more time. Australia Post does not operate over the weekends so please don't count that. If it has been a reasonable time (4 business days at least) and tracking has not shown up, or you think we have made a mistake when sending the tracking number please let us know
On all orders above $200
If it doesnt arrive, we will reship or refund
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